The importance of human resources in the organization is undeniable. Improving the performance of human resources in organizations requires a variety of actions. But I think satisfying employees is the easiest one which may result in customer satisfaction. Employee Satisfaction A higher level of job satisfaction means that the person likes her job so much because she has been able to satisfy her needs by this job, so she has… Read More »Do you want an easy way to Customer Satisfaction?
If the real needs of the organization’s employees are not suitably understood, productivity in the organization will be reduced. As all of us know, one of the most important needs of employees is a feeling of justice. Organizational justice refers to fairness and ethical behavior within an organization. The feeling of justice affects the spirit of teamwork as well as the motivation of employees. The first focus on organizational justice… Read More »The undeniable role of organizational justice on job satisfaction